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International Customer Service Representative - relocation to Athens, Greece

Bundesweit | Kundenservice Stellenangebote | Call-Center Mitarbeiter | Kundendienstmitarbeiter | Karrierestarter | Vollzeitstelle (mit Erfahrung) | Vollzeitstelle | Abitur | Andere | Fachabitur | Hauptschule | Realschule | Hochschule/Universität

Are you interested in working as a customer service agent for a well-known, international company based in Athens? You always wanted to gain experience abroad? Do you speak French, Dutch, German, Italian, Finnish, Spanish, Norwegian, Swedish, Czech or Hungarian on a native level? Then make a difference and get on board of our international team in Greece!

Job Description

  • Maintaining the quality and efficiency in the Client Service Centre by consistently monitoring CSSs’ transactions
  • Evaluating customer service system based on monthly performance reports and trends
  • Assisting associates with customer situations by offering guidance and solutions on a daily basis
  • Meeting with team on a monthly basis to evaluate the monthly results and discuss future goals
  • Meeting with ACM on a daily basis to plan and review department performance
  • Managing, motivating and inspiring team
  • Analyzing operational trends and supporting the team members to improve their performance
  • Communicating and being a focal point of dissemination of information from management to team and vice versa

What we offer:

  • Competitive monthly gross salary
  • Excellent relocation package offered to help you get settled in Greece
  • Monthly performance bonus
  • Ongoing paid training using the latest technology
  • Extra overtime paid
  • Free Greek courses

We ask:

  • Native speaker in one of the following languages: French, Dutch, German, Italian, Finnish, Spanish, Norwegian, Swedish, Czech and Hungarian
  • Proficient level in English
  • No work experience required
  • Ability to use internet applications
  • Knowledge of MS Office
  • Excellent communication and problem solving skills
  • EU work permit

Further Information

Education Level
Abitur, Andere, Fachabitur, Hauptschule, Realschule, Hochschule/Universität
Location
Bundesweit
Type of Contract
Karrierestarter, Vollzeitstelle (mit Erfahrung), Vollzeitstelle
Published at
16-12-2017
Type of Job
Kundenservice
Full UK/EU driving license preferred
No
Car Preferred
No
Anschreiben
No
Languages
Deutsch