Jobbeschreibung

German-speaking Customer Advisor with relocation to Athens

Are you a troubleshooting person and your language is German? We offer you an exciting position with great benefits and career opportunities in sunny Greece.

German-speaking Customer Advisor in Athens

 We are looking for German speakers to provide high-quality customer service for a leader in secure payments company in Europe!  If you want to be part of the digital change, read on and apply!

About the Company:

It is a global leader in secure payments and trusted transactions. They are at the forefront of the digital change that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth.

✅ Your Profile:

- Superior German language skills with fluent English (B2)

- Strong focus on customer needs

- Able to balance a customer-oriented and a results-driven approach

- Strong communication, problem-solving and active listening skills

- Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment

❤ Your responsibilities:

- Identify customers needs to diagnose and resolve problems

- Solve customer queries and concerns regarding the company’s products as well as deliveries, returns, refunds 

- Use a multi-channel approach to speak with customers (voice, email, social media)

- Cross and upsell additional products

- Handle calls from customers who have ordered or bought product/s

- Offer support on queries regarding product availability

- Assist with click and collect orders

- Ensures timely and efficient resolution of customers’ inquiries

✨ Benefits:

- Full-time position

- Long-term contract 

- Competitive salary + bonus 

- Extra incentives and over achievement bonus

- Real growth opportunities to progress in your career

- Relocation Package for candidates coming from abroad (Includes flight reimbursement, Hotel / Airbnb, transportation, restaurant, car rental, food shopping ticket)

- Receive a bonus for referring your friends

- Possibilities to grow inside the company 

Work for a company that create innovative solutions and is rooted in a rock-solid technological base. Live in a vibrant and historical city, explore Athens and have the best time discovering new places and meeting new exciting people! Don’t miss this chance to kick off an international career and move to sunny Greece.

Kundenberater, Kundenservice, Kundenberatung, Quereinsteiger, Teilzeit, Vollzeit, Vertrieb, Büro, call center, contact center, customer support, customer care, client service, german, deutsch

Extra Informationen

Status

Inaktiv

Ausbildungsniveau

Andere

Standort

Bundesweit

Arbeitsstunden pro Woche

0 - 40

Jobart

Vollzeitstelle

Tätigkeitsbereich

Kundenservice

Führerschein erforderlich?

Nein

Auto erforderlich?

Nein

Motivationsschreiben erforderlich?

Nein

Sprachkenntnisse

Deutsch