German-speaking customer advisor at Philip Morris
German-speaking customer advisor at Philip Morris in Lisbon Do you imagine yourself working at Philip Morris in your language? Catch this opportunity, join the International Lisbon team and be a part of an innovative change #wearehiring German Customer Service Agent The company :Philip Morris International has chosen to do something revolutionary: they are transforming their business, creating smoke-free products to make a positive impact on a billion of smokers worldwide. With a big change, comes a huge opportunity: you have the chance to move your career forward at PMI. The role at work :New products bring new challenges and plenty of questions. You will be part of the Customer Service team, providing German-speaking inbound assistance to
Jobbeschreibung
German-speaking customer advisor at Philip Morris in Lisbon
Do you imagine yourself working at Philip Morris in your language? Catch this opportunity, join the International Lisbon team and be a part of an innovative change #wearehiring
German Customer Service Agent
The company :
Philip Morris International has chosen to do something revolutionary: they are transforming their business, creating smoke-free products to make a positive impact on a billion of smokers worldwide. With a big change, comes a huge opportunity: you have the chance to move your career forward at PMI.
The role at work :
New products bring new challenges and plenty of questions. You will be part of the Customer Service team, providing German-speaking inbound assistance to clients by telephone and e-mail.
What you bring to us :
- You are proficient in German and fluent in English
- You have great remote customer service skills
- Your mantra is “solve the client’s needs”
- You are okay with flexible work schedules and possible shift rotations
- You are happy to stay at least 12 months in sunny Lisbon
Your day to day at work :
- Answer customers calls and emails in an efficient and professional manner
- Try to solve the issue at the first contact and clear any doubts the customer may have
- Provide support and troubleshooting for most common products and/or services
- Proactively maintain your knowledge of products, services, and processes at PMI
Keywords to success :
- Proactive
- Team-player
- Communicative
- Responsible
- Results-oriented
Benefits :
- Initial and on-going training
- Professional development within the company
- Free Portuguese lessons
Take this kickstart for your international career. Apply now in a few clicks!
Extra Informationen
- Status
- Inaktiv
- Ausbildungsniveau
- Andere
- Standort
- Bundesweit
- Arbeitsstunden pro Woche
- 0 - 40
- Jobart
- Vollzeitstelle
- Tätigkeitsbereich
- Kundenservice
- Führerschein erforderlich?
- Nein
- Auto erforderlich?
- Nein
- Motivationsschreiben erforderlich?
- Nein
- Sprachkenntnisse
- Deutsch
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