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Turkish Technical Support Supervisor (m/f) in Athens, Greece

Ausland | Technik / Elekronik | Management | Karrierestarter | Vollzeitstelle | Andere

Are you interested in working as a supervisor for a well-known, international company and become the manager of team that is responsible for the technical support? Do you speak Turkish, Arabic and English fluently? Then we have an interesting offer for you!

Jobbeschreibung

Key responsabilities:

  • Maintaining the quality and efficiency in the Client Service Centre by consistently monitoring CSSs’ transactions
  • Evaluating customer service system based on monthly performance reports and trends
  • Assisting associates with customer situations by offering guidance and solutions on a daily basis
  • Meeting with team on a monthly basis to evaluate the monthly results and discuss future goals
  • Meeting with ACM on a daily basis to plan and review department performance
  • Managing, motivating and inspiring team
  • Analyzing operational trends and supporting the team members to improve their performance
  • Communicating and being a focal point of dissemination of information from management to team and vice versa

Profile:

  • High school diploma or equivalent
  • Native Turkish speaker and proficient level in Arabic and English
  • 1 year experience in CSS (customer service system)
  • Ability to use Internet applications
  • Usage of MS Office
  • Familiar with Mac OS X Application
  • Excellent communication skills
  • Problem solving
  • Leadership
  • Customer service oriented
Benefits:
  • Competitive monthly gross salary
  • Excellent relocation package offered
  • Monthly performance bonus, Production bonus, bonus after 6 months cooperation etc.
  • Ongoing paid training using the latest technology
  • Extra overtime paid
  • Free Greek courses
  • Support with VISA

Do not hesitate and click on the link below to apply



Important: send your application in English

Mehr Informationen

Einsatzort
Athens, Greece, Ausland
Vergütung
1200€ gross monthly salary + production bonus + relocation package
Arbeitszeiten
Fulltime
Jobart
Karrierestarter, Vollzeitstelle
Tätigkeitsbereich
Technik / Elekronik, Management
Ausbildungsniveau
Andere
Führerschein erforderlich?
Nein
Auto erforderlich?
Nein
Anschreiben
Ja