Turkish Technical Support Supervisor (m/f) Relocation to Athens, Greece
Are you interested in working as a supervisor for a well-known, international company and become the manager of team that is responsible for the technical support? Do you speak Turkish, Arabic and English fluently? Then we have an interesting offer for you!
Was du machen wirst:
Key responsabilities:
- Maintaining the quality and efficiency in the Client Service Centre by consistently monitoring CSSs’ transactions
- Evaluating customer service system based on monthly performance reports and trends
- Assisting associates with customer situations by offering guidance and solutions on a daily basis
- Meeting with team on a monthly basis to evaluate the monthly results and discuss future goals
- Managing, motivating and inspiring team
- Analyzing operational trends and supporting the team members to improve their performance
- Communicating and being a focal point of dissemination of information from management to team and vice versa
Was wir bieten:
Benefits:
- Competitive monthly gross salary
- Excellent relocation package offered
- Monthly performance bonus, Production bonus, bonus after 6 months cooperation etc.
- Ongoing paid training using the latest technology
- Extra overtime paid
- Free Greek courses
Was wir erwarten:
- High school diploma or equivalent
- Native Turkish speaker and proficient level in Arabic and English
- 1 year experience in CSS (customer service system)
- Ability to use Internet applications
- Usage of MS Office
- Familiar with Mac OS X Application
- Excellent communication and problem solving skills
- Leadership
- Customer service-oriented
Your Profile:
Bewerben
Do not hesitate and click on the link below to apply and upload your CV and cover letter in English!
Extra Informationen
- Status
- Inaktiv
- Ausbildungsniveau
- Andere
- Standort
- Bundesweit
- Jobart
- Karrierestarter, Vollzeitstelle
- Tätigkeitsbereich
- Technik / Elektronik, Kundenservice
- Führerschein erforderlich?
- Nein
- Auto erforderlich?
- Nein
- Motivationsschreiben erforderlich?
- Ja
- Sprachkenntnisse
- Deutsch
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