Are you fluent in German and English and would you like to gain customer support experience at one of the most well-known beauty brands of the Netherlands? Apply for German customer service agent at a great cosmetic firm! Because of Corona you will work from home.
As German speaking customer service agent at a great cosmetic firm you will be responsible for all incoming questions and calls especially via email and telephone, sometimes on Social Media. With enthusiasm you will describe the scent of the Ritual of Sakura product line or explain how to create your very own personalized shampoo. Your English must be good as well.
Whoever the customer is, as a German customer service agent you give the customers that relaxed cosmetic feeling. You are someone who is eager to give the right answers with a lot of personal attention. After all, helping customers is your own favorite ritual!
Before you start, you will attempt a writing test which will take you about 60 minutes.
For this position it is important that you are available from Monday to Sunday from 9 a.m. to 9 p.m. Based on a schedule you will be scheduled on different shifts every couple of weeks. This can be from 9 a.m. till 5.30 p.m. or from 12.30 p.m. to 9 p.m. You will receive this planning 4 weeks in advance. So you have to be flexible and able to work in weekends as well.
Because of Corona you will work from home. No worries, they will provide a laptop and in the future this might change. But for now this cannot be a problem for you.
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
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