WerkstudentIn - Operations in Berlin
nok enables brands to sustainably offer instant home tryouts to consumers at scale. We have created the world's fastest city-level circular supply chain, able to distribute 100 product units to 1,400 homes/offices in only 2 months, allowing 4,500+ potential customers to try the products hands-on in their own homes. As a working student in our operations team, your ultimate goal is to ensure the highest level of user satisfaction while maintaining high operational efficiencies.
Was du machen wirst:
- Lead the order management process, ensuring the timely product delivery and high service quality
- Ensure the try-out products are in perfect condition before they're delivered to users
- Carefully monitor the Business Intelligence KPIs and ensure operations run smoothly on sourcing, deliveries, maintenance and sales
- Map and systematically find ways to improve our processes and simplify operations without compromising customer experience and service quality
- Deal with any cases of fraud, damages or theft and take care of the insurance proceedings
- Take care of administrative tasks such as office management and basic preparations for accounting purposes
Was wir bieten:
- An independent but highly collaborative way of working with high independency from day 1
- Working in a small but highly skilled team with flat hierarchies
- A workplace right in the heart of Berlin
- Unlimited supplies of coffee :)
Was wir erwarten:
- Eingeschriebene/r Student/in an einer staatlich anerkannten Hochschule
- You are fluent in German and English
- You have a valid driver's license (you don't need to own a car)
- You’re passionate about tech and often the go-to-person for others running into technical difficulties with their products
- You're process- and detail-oriented and find creative ways to overcome problems
- You're proactive and fully believe in learning by doing to confront new challenges and grow as a person
Bewerben
Interested?
Just click here on 'Bewirb dich jetzt'! We're looking forward to meeting you!
Extra Informationen
We are currently active in Europe and the United States. As we grow, we're constantly looking for top talent to complement and support our highly motivated team in Berlin!
- Status
- Inaktiv
- Ausbildungsniveau
- Abitur, Andere, Fachabitur, Hochschule/Universität
- Standort
- Berlin
- Arbeitsstunden pro Woche
- 20
- Jobart
- Karrierestarter, Teilzeitjob
- Gehaltsangabe
- Zwischen 10.00€ und 12.00€ pro Stunde
- Verantwortlich für
- You will be responsible for managing the areas and processes around logistics, payments, inventory and risk management while providing a top-level customer experience.
- Tätigkeitsbereich
- Administration / Verwaltung, Sales / Vertrieb
- Führerschein erforderlich?
- Ja
- Auto erforderlich?
- Nein
- Motivationsschreiben erforderlich?
- Ja
- Sprachkenntnisse
- Englisch, Deutsch
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