Wireless Survey Engineer (m/f/d), RF Engineering Team in Berlin

BESCHREIBUNG

Job summary
Wireless Survey Engineer (m/f/d) in Berlin


Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Operations is at the heart of Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.


Our wireless support group is looking for a Wireless Survey Engineer with a passion for wireless technology and mobile solutions. We are looking for someone to join the growing team that is responsible for supporting one of the largest and most rapidly growing 802.11 networks in the world. This position will support our wireless installations in new and existing buildings and involves a heavy travel schedule. As new sites are built, expanded or lifecycled you will use industry standard tools to perform RF surveys, validate installs and work with local teams to remediate issues discovered. When not travelling, you will work with the Wireless Engineering and OpsTech IT Wireless Networks group on audits, design review, support and projects to further the stability and performance of our wireless infrastructure.

Our OpsTech Wireless Networks support team has a broad scope supporting multiple business globally, from the smallest delivery stations in emerging markets to the most advanced automated fulfillment centers in North America, Japan, India and Europe. As a result, this group enjoys a variety of both day-to-day and long-term strategic projects. This is a unique opportunity that will enable you to grow your skills as an engineer and have a lasting impact on Amazon’s fulfillment networks for years to come.


Responsibilities

• Schedule and travel to sites and perform site wireless surveys.
• Document and publish survey results, work with local IT teams to remediate any defects.
• Develop new solutions to improve RF Survey quality or reduce effort.
• Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction.
• Be a part of Global support organization that provides 24x7 escalation support on a rotation basis. Some night and weekend support may be required.
• Drive standards across the network and ensure that we are fully compliant to those standards and policies.
• Work closely with our Network Engineering teams to ensure fast, smooth roll-out of new designs and products.
• Create and review documentation and processes, new standard operating procedures, knowledge transfer material and training for new products.
• Develop and maintain change templates.
• Track and report on low voltage contractor performance.

Key job responsibilities
A successful Wireless Survey Engineer uses their ability to turn ambiguous situations into documented learnings that benefit the team. They will also balance getting taskwork done, with spending the "engineering" time to reduce or remove this taskwork.

A day in the life
The Wireless Survey team divides their time between surveying our customers networks, collaborating with other teams to build new survey and design related tools, and diving deep on RF problems that are escalated and need support.

About the team
The Wireless Survey team has worldwide responsibilities, scope and impact. In the years since the team was formed, we have quickly shown our value and continue to develop new solutions to existing problems while predicting and starting to prevent future issues.