Intern/ Working Student (f/m/d): Digital Supply Chain Customer Success in Walldorf

Jobbeschreibung

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

PURPOSE AND OBJECTIVES
The goals of the Digital Supply Chain Customer Success Team are to drive renewals, adoption, expansion/upsells, and customer references. 

The focus of this internship will be to learn about the different core dimensions of what it means to build a Customer Success organization. The intern will be able to develop knowledge and capabilities in the following areas: SAP Digital Supply Chain Solutions, Customer Relationship Management, Operations, Team Enablement, Audience Engagement. 

EXPECTATIONS AND TASKS
In this role, the intern will support our Customer Engagement Executives in Europe to build best-in-class customer experiences. 

Specific tasks include (but not limited to):
•    Help Customer Success Team in the fields of process improvement, project management and communication strategy
•    Support in the preparation of reports, presentations and data analysis tasks 
•    Collaborate across teams to deliver information, resources and best practices

Key deliverables will initially relate to:
•    Customer Tracking
•    Customer Relationship Management
•    Customer Insight Harvesting
•    Customer Engagement Meeting Asset Creation (PPT)

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

You are a currently enrolled student (f/m/d) at a university or a university of applied sciences:

•    Studying preferably in the fields: Technology or Commerce related degree (Bachelor’s, Master’s, MBA)
•    For example, Business Administration, Marketing, Economics, Management Information System (MIS) or Business Technology Management (BTM)
•    Supply Chain Education/Experience Preferred
•    Language skills: Business fluent in English and German
•    The candidate must have a combination of technical and business expertise
•    They should be a team player, with a self-starter attitude and the ability to work with minimal direction
•    Good communication/writing and organization skills are important
•    The candidate should be able to synthesize and analyze large quantities of data, whilst showing a creative and pragmatic approach to problem solving
•    Above all, they should be passionate about technology and business

Top skills or competencies:
•    Strong Relationship/Interpersonal skills
•    Excel
•    Data Management
•    Detail Oriented
•    Curious
•    Demonstrated Self Starter
•    Strong written communication skills (email, PPT, case studies)
•    Strong organizational skills
•    Business Acumen
•    Consultative Skills
•    Specific skills and experiences
•    Demonstrated previous experience in the above areas
•    Prefer someone who worked at SAP before
•    Demonstrate strong collaboration skills

Then YOU are the right candidate for this position. We are looking forward to your application and getting to know you.

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please describe as well your experience and skills in foreign languages and computer programs / programming languages.

#Workingstudent  #Internship #CustomerSuccess #SupplyChain #Germany #Deutschland #Student

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

Extra Informationen

Status

Inaktiv

Standort

Walldorf

Jobart

Praktikum

Tätigkeitsbereich

IT / Software-Entwicklung / Programmierung, Kundenservice

Führerschein erforderlich?

Nein

Auto erforderlich?

Nein

Motivationsschreiben erforderlich?

Nein