Intern/ Working Student (f/m/d): Customer Engagement Operations - SAC Customer First / EMEA in Walldorf

Jobbeschreibung

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

PURPOSE AND OBJECTIVES

Customer First are dedicated to helping our customers realize the full value of SAP Analytics Cloud solutions.  The SAP Analytics (SAC) Customer First Team work with customers post-sale to help on-board, enable, adopt and use the solutions through one on one interactions and digital self-service tools and enablement.  We are the customer’s trusted advisor and internal advocate throughout the customer lifecycle with an end to end view of the customer’s post sale adoption success. Our team of experts plays a strategic role within the organization identifying and leveraging teams and resources across SAP for the benefit of the customer’s success. 
EXPECTATIONS AND TASKS

• We are looking for a young talent to help with operations within the Customer First - Analytics Team. 
• This Student role will be responsible for managing and maintaining data related to Customers, as well as providing impactful data analysis and business insights
• Help team provide 360 view of the customer helping with executive reporting, customer account summary, success plans, etc to understand Customer adoption of the product
• Evaluate customer performance, usage, and engagement in order to take a data-backed and proactive approach to customer relationship management.
• This will be a good opportunity to work and learn Analytical solution - SAP Analytics Cloud, which is utilized for Customer Data Analysis.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Student (f/m/d) at a university or a university of applied sciences
• Studying preferably in the fields:  Business Information Technologies   
• Having the following computer skills: MS Office, Data Warehouse or BI tools (nice to have)
• Languages: Proficient English and another European language (optional)
• Besides that, you are a strong team player able to work collaboratively with the team
• You can work effectively in an international fast-paced, dynamic environment
• You can take initiatives and solve problems

Then YOU are the right candidate for this position. We are looking forward to your application and getting to know you.
Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please describe as well your experience and skills in foreign languages and computer programs / programming languages.
#Workingstudent #Werkstudent #Internship #Praktikum #Germany #Deutschland #Student

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

Extra Informationen

Status

Inaktiv

Standort

Walldorf

Jobart

Praktikum

Tätigkeitsbereich

IT / Software-Entwicklung / Programmierung, Kundenservice

Führerschein erforderlich?

Nein

Auto erforderlich?

Nein

Motivationsschreiben erforderlich?

Nein