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Working Student (f/m/d): Customer Service and Support for CoE EMEA Dresden


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


SAP Digital Business Services is a global organization supporting the world’s largest companies running SAP solutions. With our highly motivated employees worldwide and team of more than 500 employees in Europe Middle East & Africa we offer comprehensive services for every aspect of customers' software implementation. We enable and support our customers IT solutions’ operations, upgrades, continuous improvement and quality management. 

Customer systems and business processes require high standards of quality for business success. Our Delivery organization provides the services that help maintain that level. As part of SAP Enterprise Support, customers receive a range of preventive services designed to ensure optimal performance, availability and maintainability of their solution.


Within the support organization we are continuously developing new service offerings. You will support our team during the testing phases of these new services by reviewing the generated results, technical analysis, root cause analysis and feedback to development.

You will work closely with the delivery team in Dresden and communicate with involved parties of the SAP DBS. During your internship you will get to know SAP products and service portfolio


  • Currently enrolled student (f/m/d) at a university or a university of applied sciences
  • Preferred field(s) of study: Business Sciences
  • Computer skills:  MS Office, SAP skills advantage, development skills, database knowledge
  • Language skills:  Fluency in oral and written German and English
  • Soft skills:
    • Good communication and analytical skills
    • Teamplayer
    • Flexible and able t work independently

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please describe as well your experience and skills in foreign languages and computer programs / programming languages.

#Workingstudent #Werkstudent  #Germany #Deutschland #Student


The position can be filled as part time position.

Extra Informationen

IT / Software-Entwicklung / Programmierung, Kundenservice
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