Customer Service Representative in Athens, Greece
Are you interested in working as a supervisor for a well-known, international company and become the manager of team that is responsible for the technical support? Do you speak Turkish, Arabic and English fluently? Then we have an interesting offer for you!
Was du machen wirst:
Key responsabilities:
- Maintaining the quality and efficiency in the Client Service Centre by consistently monitoring CSSs’ transactions
- Evaluating customer service system based on monthly performance reports and trends
- Assisting associates with customer situations by offering guidance and solutions on a daily basis
- Meeting with team on a monthly basis to evaluate the monthly results and discuss future goals
- Meeting with ACM on a daily basis to plan and review department performance
- Managing, motivating and inspiring team
- Analyzing operational trends and supporting the team members to improve their performance
- Communicating and being a focal point of dissemination of information from management to team and vice versa
Was wir bieten:
Benefits:
- Competitive monthly gross salary
- Excellent relocation package offered
- Monthly performance bonus
- Ongoing paid training using the latest technology
- Extra overtime paid
- Free Greek courses
Was wir erwarten:
- High school diploma or equivalent
- Native speaker in on of the following languages: Turkish, Italian, Romanian, Swedish, Danish, Slovak, Polish, Czech, Hebrew
- Proficient level in English
- 1 year experience in CSS (customer service system)
- Ability to use Internet applications
- Usage of MS Office
- Excellent communication skills
- Problem solving
- Leadership
- Customer service oriented
- EU work permit
Bewerben
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
Extra Informationen
- Status
- Inaktiv
- Ausbildungsniveau
- Abitur, Fachabitur, Hauptschule, Realschule, Hochschule/Universität
- Standort
- Ausland: Ausland
- Jobart
- Abendjob, Vollzeitstelle
- Tätigkeitsbereich
- IT / Software-Entwicklung / Programmierung, Kundenservice
- Führerschein erforderlich?
- Nein
- Auto erforderlich?
- Nein
- Motivationsschreiben erforderlich?
- Ja
- Sprachkenntnisse
- Deutsch
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