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Customer Experience Specialist – Italian (mother tongue)

Our client is a global leader delivering flexible and innovative digital marketing solutions to SMB’s in more than 16 markets around the world. Their enterprising nature leads to discovering fresh new ways to create a lasting brand for their clients that delivers proven results in both conversions and audience engagement.

Was du machen wirst:

As a Customer Experience Specialist your primary responsibility is the day-to-day communications through telephone with Italian B2B clients offering solutions to questions and requests with a great customer mindset. You manage your B2B customer contacts actively and pro-actively, handle inbound & outbound calls and e-mails.

Was wir bieten:

Euroccor JSC, established in 2005, is a Business Process Outsourcer (BPO) operating from Sofia, and working for European customers. Our success is based on investing in long-term relationships with our clients and striving to provide excellent customer experience.

WORKING with EUROCCOR & the client

Together with our client we are driven by a collaborative culture where we challenge each other to find new ways to be better, faster and smarter at what we do. We attach great importance to excellent training and support. As our colleague you occupy a crucial position within our company! Your performance is the key to our success. Training you means we are investing in your personal development and finding opportunities for you to progress within our company.

At Euroccor, it’s our people who make the difference!

Was wir erwarten:

  • Italian to mother tongue standard (oral and written)
  • Good knowledge of English
  • Highly motivated and result orientated
  • Excellent organizational and communication skills
  • Strong work ethic and the ability to work in a pioneering, dynamic and fast-growth environment
  • Interest in digital marketing, SEO optimisation and website creation
  • Flexible and deadline driven
  • Ability to take ownership of your work

Bewerben

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra Informationen

As a new employee we reassure you can start your job without any stress. We welcome you at the airport, assist you in finding a suitable home and arrange all the required local administration. Moreover, you are not alone. Many more foreign colleagues have been through this process and are currently working in our multi cultural company.

Status
Inaktiv
Ausbildungsniveau
Andere
Standort
Bundesweit
Jobart
Karrierestarter, Vollzeitstelle
Tätigkeitsbereich
Administration / Verwaltung, Kundenservice
Führerschein erforderlich?
Nein
Auto erforderlich?
Nein
Motivationsschreiben erforderlich?
Nein
Sprachkenntnisse
Englisch, Italienisch

Bundesweit | Kundenservice Stellenangebote | Verwaltung Stellenangebote | Karrierestarter | Vollzeitstelle | Andere