WISH is looking for candidates to work in customer service positions full-time in Lisbon, Portugal. If you speak Arabic or Turkish and want to acquire first-hand experience in international environment, then this offer is for you.
Main duties and responsibilities
To receive and handle inquiries and provide support in the native language through inbound calls, email or chat applications
Receiving inquiries through inbound calls, emails, chat within a busy customer service team.
Acting as the first point of contact for all Turkish or Arabic speaking clients.
Pro-actively responding to customer queries in Turkish or Arabic via inbound calls, emails, chat.
Data inputting and information management.
Liaising with the team leader to resolve any customer complaints/issues.
Graduates of High School, College, University
Native Turkish or Arabic speaker
Fluent English (Proficiency level)
valid work permit required (or nationality of an EU-member state)
Good Knowledge of PC (hardware, software, internet)
Excellent communication skills
Strong team spirit
Passionate about customer services
Taxi(from the airport to the hotel)
Relocation package include 12 months accommodation
Ticket flight refund by the company
Training 2-3 weeks
Are you interested in this position? Then do not hesitate to apply with your CV and cover letter in english.
If you have any questions you can call 0800-1801659. We´re looking forward to hear from you!