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Your role as a Customer Service Agent
Your most important responsibility is to make sure that H&M is the customers’ first choice. You accomplish this by offering the best customer service while answering calls and e-mails. You will assist our customers whenever they want information about orders, deliveries and/or payments and you will answer questions concerning the Online Shop and our stores.
What do we offer?
- Market conform salary and interesting secondary conditions
- Internal training and courses
- Career development opportunities
- A challenging and dynamic job
- The possibility to express your personality
- To work with great colleagues within a dedicated team
- An informal work environment
Are these your qualities?
- Strong communication skills both written and spoken
- Excellent German language skills
- Basic English knowledge
- Flexible deployment
What are we looking for?
- Passion for fashion
- Customer friendliness
- You are a team player
- Positive attitude
- Stress resistant
- To be yourself and not afraid to make mistakes
Are you the one we are looking for? Send us your CV together with your motivational letter in German explaining in 200 words why you consider yourself the right candidate for this job to
Contact us for more information by calling the phone number: +31 (0)43 604 5050.