Marketing & Communications Manager in Singapur

We are currently seeking a Marketing & Communications Manager to join DHL eCommerce Asia Pacific team!

The Marketing & Communications Managerwill be responsible for the management of all regional marketing and communications activities for DHL eCommerce Asia Pacific, including, marketing with all product and customer-related promotion activities, and communications with internal and external stakeholder engagement.

Essential Duties and Responsibilities

Marketing Process Management

• Manage externalcommunication matters for DHLeC AP including the required approval processes
• Manage all internal communication including campaign execution and collateral development.
• Manage the product and customer communication activities of the business alongside the regional and country commercial teams.
• Execute all marketing and communication collateral development for Asia Pacific including the required approval process

• Manage all internal and external web properties of DHL eCommerce Asia Pacific

Stakeholder Management

• Develop external and internal communication plan to support business objectives

• Develop copy and collateral for communication activities and execute outreach accordingly

• Collaborate with DHL AP Comms as well as DHLeC global Comms team in execution

• Develop and evaluate event and conference roadmap for all markets in Asia Pacific

• Execute and support execution of events and conference participations across Asia Pacific

• Implement a rigorous ROI investment tracking logic for all DHLeC event participations

• Develop concepts around our internal employee and external customer outreach via proactive customer communication

• Work with all business stakeholders in DHL eCommerce to develop content for CRM communication

• Develop tools and processes that continuously professionalize our customer communication going forward

• Define and develop a range of helpful marketing and sales collateral for all DHL eCommerce service domains

• Work with external service providers and manage the production cost for the marketing and sales collaterals

• Proactively improve existing marketing collaterals based on the business feedback

Desired Skills / Qualifications

• 4-5 years’ experience in marketing and communication functional domain preferable with experience in B2B marketing activities

• Marketing or Communicationfunctional experience

• Proven copy-writing skills for external communication

• Preferably B2B Industry experience

• Preferably experience in using marketing collateral development software, e.g., Photoshop, Adobe Illustrator

• Facilitation and training skills

• Software skills (MS Word, Excel, PowerPoint, etc.)

• Customer-facing and interaction skills

• Communication skills - spoken and written

• Analytical, organizational and motivational skills

Minimum Educational Qualification

• Minimum Qualification: Bachelor in Business Administration or Sales & Marketing or Business degree (or equivalent)