Working Student/Thesis Student (f/m/d): Global Customer Insights, Experience & Transformation Team in Walldorf

Jobbeschreibung

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

PURPOSE AND OBJECTIVES
SAP’s Global Customer Insights, Experience & Transformation (CIE&T) organization is committed to delivering world class experiences across all of our product lines, business processes and personal interactions with customers and partners.
Our customers’ success is our success, so we measure our achievement by the positive impact we can have on our customers’ business. We aim to achieve one holistic world class experience by listening to, understanding and acting on our customers’ issues.

EXPECTATIONS AND TASKS
Being part of the CIET Walldorf team, you will play an active role in the CIE&T Team including many challenging tasks. Your primary responsibilities will be the following:

• Overall - support in driving action for strategic and tactical communications as well as Change Management for Experience Management/XM Overall and Customer Experience disciplines which contribute to foster a customer-centric culture across SAP.
• Gain a deep understanding of XM/CX and how it is applied across regions/LoBs as well as to the overall XM vision/objective
• Help further build and develop the Comms strategy and approach for the global XM/CX community and SAP organization
• Contribute to implementing and driving innovative tactics in respective Communications channels
• Support in develop inspiring material, e.g. Jam Page content, newsletters, blogposts 
• Carry out special projects as assigned
• Assist the global CIE&T team with administrative tasks to support smooth process flow

EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES

• Student (f/m/d) of a German university or a university of applied sciences
• Preferred field(s) of study: business administration, business information technology, communications, marketing or related courses of study
• Proficiency in Microsoft Office (Outlook, Excel & PowerPoint)
• Fluency in English and German - additional languages would be a plus
• Ability to work in a virtual and international environment with strong intercultural proficiency 
• High degree of motivation, and the ability to work independently 

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please describe as well your experience and skills in foreign languages and computer programs.

#Workingstudent #Werkstudent #Thesis #Germany #Deutschland #Student

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

Extra Informationen

Status

Inaktiv

Standort

Walldorf

Jobart

Praktikum

Tätigkeitsbereich

IT / Software-Entwicklung / Programmierung, Kundenservice

Führerschein erforderlich?

Nein

Auto erforderlich?

Nein

Motivationsschreiben erforderlich?

Nein