Working Student (f/m/d): Cash Collections- and Dispute Management in Walldorf

Jobbeschreibung

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

PURPOSE AND OBJECTIVES

Cash Collections operates regionally to collect our company’s claims. Main objective is to influence our Cash Flow as positive as possible.

The Cash Collection- and Dispute Management team is assigned to the region MEE. We are handling invoice complaints of SAP Germany, SAP Switzerland and SAP Austria and process these mainly by our own. You get a wide range of insight in complaint management for many different areas of the Business. Additionally, you call customers to receive payments as soon as possible if invoices are due.

Beginning with a missing Purchase Order number on invoices until customers who broke their promises to pay: You are responsible and take care incoming complaints till final clarification for all topics. If necessary, you correct invoices in our systems by your own.

EXPECTATIONS AND TASKS

We offer Students a diversified working environment and interesting tasks by supporting the team. After a certain period of training the student will take responsibility of special topics and work independently on certain customer tasks.

• Calling customers and gather promises to pay
• Document current information in the tool SAP Collections Management
• Process invoice complaints by your own in all Lines of Business for SAP Germany, SAP Austria and SAP Switzerland according to our guideline
• Monitor all relevant complaints
• Document complete complaint process with SAP System Dispute Management
• Create Invoices, cancellations and credits
• Support in projects

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Enrolled student (f/m/d) at a university or a university of applied sciences
• Language skills: fluent German and very good English language skills required
• Computer skills: profound knowledge of MS Office (PowerPoint, Excel & Outlook)
• Soft skills: good communication and organizational skills; team spirit and flexibility; independent working style, willingness to learn and a high level of motivation
• High load capacity and adherence to delivery dates
• Service- and customer orientated performance
• Knowledge in SAP’s FI, SD and ILP preferred

Then YOU are the right candidate for this position. We are looking forward to your application and getting to know you.

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

#Workingstudent #Werkstudent #Germany #Deutschland #Student

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

Extra Informationen

Status

Inaktiv

Standort

Walldorf

Jobart

Praktikum

Tätigkeitsbereich

IT / Software-Entwicklung / Programmierung, Kundenservice

Führerschein erforderlich?

Nein

Auto erforderlich?

Nein

Motivationsschreiben erforderlich?

Nein