Senior User Assistance Developer in S/4HANA Enterprise Architecture & Cross Engineering (f/m/d) in Walldorf

Jobbeschreibung

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

PURPOSE AND OBJECTIVES 
As the market leader in enterprise application software, SAP helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition.

Do you want to shape SAP’s future in Cloud Business Software at its heart? Are you enthusiastic about driving the success of our Next Generation Suite in the Cloud? As part of S/4HANA Enterprise Architecture & Cross Engineering, the S/4HANA Cloud Foundation unit is at the center of S/4HANA Cloud development accelerating innovation delivery. We are the link between efficient cloud application development and ease of consumption by our customers. This includes cloud enablement features for SAP S/4HANA such as extensibility, analytics, and data migration. Furthermore, we drive integration qualities for SAP S/4HANA Cloud integration scenarios as well as cloud development principles.
EXPECTATIONS AND TASKS

If you are a customer-focused user assistance developer or technical writer, have a strong interest in software, and would like to work in a high-paced environment of a multinational area, then we’d like to receive your application. We cultivate an open and communicative atmosphere in our User Assistance (UA) developer team, where each team member works independently but cooperates closely across locations and roles. You’ll be trained in the technical and other aspects related to user assistance that are relevant for your job. These would be your tasks:

• Creating user assistance (UA) deliverables (both text and multimedia) in close collaboration with the development teams, UX designers, and other stakeholders to enable users to implement, manage and use SAP software
• Ensuring that the UA deliverables are of high quality, adhere to standards and guidelines, and are written in a style and tone appropriate for the product and audience according to target group and target market
• Defining terminology that is simple, consistent, and conforms to industry standards
• Acting as an advocate for an excellent user experience
• Proofreading and editing content for usability, readability, and linguistic correctness
• Planning and coordinating the UA deliverables for a product area or project
• Supporting UA team members in planning and coordinating their UA deliverables for a project
• Participating in projects to improve UA tools, processes, and content

You can be a part of our committed UA team and support us in achieving our goals. In our team, we practice a trust-based working model. If you need to work flexibly from another location or at another time, you can agree on this with your manager. 

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Minimum several years of experience in technical writing, ideally as UA developer at SAP
• Ideally first-language proficiency in English, or excellent written and spoken skills in English, preferably with excellent written and spoken skills in German
• Experience in creating and publishing UA deliverables, experience with DITACMS and other state-of-the-art UA tools
• Outstanding communication, writing, and grammar skills
• The ability to meet tight deadlines, deliver on time, and ensure high quality
• Flexibility and a readiness to communicate with other team members and to participate in knowledge transfer
• A willingness to acquire extensive product knowledge and learn new skills at short notice
• Excellent organizational skills

Your set of application documents should contain a cover letter, a resume in table form, high school and university diplomas, and if available, references from former employers (including internships). 
WORK EXPERIENCE
Between 4-5 years of experience as technical writer / UA developer

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

Extra Informationen

Status

Inaktiv

Standort

Walldorf

Jobart

Praktikum

Tätigkeitsbereich

IT / Software-Entwicklung / Programmierung, Kundenservice

Führerschein erforderlich?

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Auto erforderlich?

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Motivationsschreiben erforderlich?

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