Business Support Associate / Project Associate - SAP Service & Support Learning (f/m/d) in Walldorf

Jobbeschreibung

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

PURPOSE AND OBJECTIVES

Board Area Learning Organizations at SAP are working together under the banner of SAP Learning. Our mission is to build a global, best-in-class “Learning Culture,” where everyone is a teacher and everyone is a learner, since we believe that learning happens all the time, anywhere, and in many ways.

SAP Learning is advancing this culture of learning where our employees take charge of their professional development and career. Our award-winning programs simplify the way employees experience learning through a single, multifaceted learning organization — personalized according to each learner’s professional development needs and aspirations. We’re making it easier for employees to find, share and experience learning opportunities at the time they need it. By continually evolving the opportunities for our employees to learn and grow, they’ll be energized, prepared to excel in their job and career, and equipped to contribute to SAP’s overall success. SAP Learning, makes learning simpler, more intuitive, more employee-centric and, ultimately, more impactful.   

“Learning is our culture at DBS”, with these words Michael Kleinemeier, member of the executive board, puts learning and skill transformation right in the center of everybody’s attention in Digital Business Services (DBS).
To design/develop/deliver the enablement program(s) to upskilling the workforce in Digital Business Services is the endeavor of SAP Service & Support Learning.

You are embarking on your career journey at SAP and are looking for the next level opportunity to accelerate and shine? Then the exposure to a strategic and transformational effort is the right next step. What are we looking for? A talent to join the PMO office that supports the CLO Development / Services / Support in building and driving SAP’s learning strategy and the different learning program managers with project steering tools incl. budget estimations, project costing, etc. With your dedication and energy in the back office, you help us create a forward-oriented learning culture.

Within our team, we practice a trust-based working model. If you need to work flexibly from another location or at another time you can do so given your manager’s agreement.

EXPECTATIONS AND TASKS

• Handling of resource and staffing requests, project estimates  
• Work toward understanding all processes to increase level of efficiency, quality, compliance and discipline. E.g. Serve as request owner, searching party, check completeness, and validate requests, conduct 3rd party processes 
• Working with SAP’s internal infrastructure (ISP, IPP, Enterprise Analytics Store and others) 
• Support of internal projects / activities as learning process expert 
• Successfully supporting dedicated programs / projects within SAP Service & Support Learning and across DBS
• Definition of program approach, setting up and interacting with virtual project teams
• Managing reporting/metrics (KPI’s, scope, quality, budget, time)

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Graduation in computer science, economics or engineering
• Initial knowledge of the SAP’s business model(s) as well as internal SAP processes
• Solid mix of very strong analytical, methodical skills as well as curiosity in trying out new approaches
• Ability to work under pressure followed by ability to manage conflict and organizational excellence
• Eagerness to contribute to large-scale rollout and enablement projects across multiple audiences is a plus

Required skills

• Excellent communication and presentation skills (= towards managment level) in both German and English, additional language skills will be an advantage.
• Pro-active driver, team-player, results-oriented, with a can-do attitude
• Strong business and commercial acumen, customer focus
• Proficiency in EN and DE (verbal and written) mandatory, multi-lingual skills beneficial
• Works, collaborates and influences key stakeholders across organizational layers and achieves results by taking initiative, setting challenging goals and holding people accountable

WORK EXPERIENCE

• Career starters & B.A. welcome 
• Working experience thru previous internships in corporations

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

Extra Informationen

Status

Inaktiv

Standort

Walldorf

Jobart

Praktikum

Tätigkeitsbereich

IT / Software-Entwicklung / Programmierung, Kundenservice

Führerschein erforderlich?

Nein

Auto erforderlich?

Nein

Motivationsschreiben erforderlich?

Nein