Internship Global Retail Customer Experience in Metzingen

• You will work in an independent, autonomous and target-oriented way on a number of challenging and international projects.
• You will be in close cooperation with our markets as well as various Retail Management teams across the globe.
• Depending on the specific projects you will be working on, you will on top of that gain interesting insights into different departments, such as: Digital Retail, CRM, Global Retail Training & Development or IT.
• Your core focus will be assisting the Customer Experience team in working on existing and new digital retail tools, global retail and customer care, mystery shopping as well as omnichannel processes and services.
• Acting in this diverse environment will give you the opportunity to build up an interesting network and stretch your knowledge into new directions.
• Also, you will contribute to internal project coordination as well as preparation of project meetings and management presentations.

• Educational studies in (international) business or economics, business administration/management, textile/retail management or similar
• Ability to be flexible & adaptable to the needs of the business
• Willingness to constantly learn & develop
• Fluent in English (spoken and written)
• Strong organizational skills & structured work approach with attention to detail
• Ability to work independently as well as collaboratively in a team
• Ability to follow a solution-oriented approach by sticking to an effective time management
• Cultural knowledge & awareness
• Advanced skills in MS Office (Excel, Power Point, Word)

Desired Experience:

• Prior experience of working in project teams or other administrative/coordinative tasks
• Practical experience in retail or retail operations, ideally gained at a premium brand